The only Medical Billing tool that is tried and tested for over two
decades and continues and evolve with a clients needs whilst
shaping and future of medical practises.
Our efforts to improve support channels and overall
customer experience is ongoing.We're happy to report
that recent call-centre upgrades resulted in 85% fewer
abandoned phonecalls and boosted our call response time
average by 69%.
Look forward to our world-class customer support with typical
South African hospitality.
CGM MEDEDI billing tool has been a game-changer for our business. The seamless claims processing and comprehensive revenue cycle management really does streamline our workflow and admin efficiency so that we can focus on our customers - The Medical Practice. The integration with major medical aids through the Claim Switch has brought an unparalleled level of transparency, both for us and our patients. We’ve sampled other medical billing tools but CGM MEDEDI stands out for its authenticity. The support team really is a dedicated partner in our success – consistently responsive, eager, and ever-willing to go above and beyond.